User-generated content (UGC) has become a cornerstone of modern marketing. With 79% of consumers saying UGC influences their purchasing decisions [source] and Shopify reporting a 29% higher conversion rate for brands leveraging UGC [source], it’s clear this strategy is driving real business results.
At Chasing Creative, we specialize in helping brands connect with UGC creators to drive meaningful engagement and scalable growth. Here’s an updated look at the top 10 UGC marketing strategies you need to know for 2025.
Not all platforms treat UGC equally. TikTok, Instagram, LinkedIn, and X (Twitter) have distinct audience behaviors, engagement styles, and algorithms. Tailoring your UGC strategy per platform is critical for success.
Quick Wins:
Each platform has different algorithm preferences and audience behaviors, meaning the same piece of content may perform differently across platforms. Take the time to analyze engagement metrics on each to see where your content resonates most. A strategic multi-platform approach ensures broader reach and higher engagement.
A clear and strategic creative brief ensures creators deliver the best possible content for your brand.
What to Include:
Many brands struggle with poor creator alignment due to vague or incomplete briefs. A well-structured creative brief ensures consistency and quality while allowing creators to inject their own authentic voice. The more detailed the brief, the more aligned the final content will be with your brand goals.
Creators thrive on fair compensation and strong partnerships. Brands that incentivize creators beyond one-off payments build long-term advocacy and better content.
How to Reward Creators:
Beyond monetary compensation, recognizing and publicly appreciating your creators can further strengthen relationships. Shout-outs on social media, featuring creators on your website, or providing early access to new products can go a long way in fostering loyalty and better content.
Tracking UGC performance is only effective if your data collection is accurate. Privacy laws are evolving, making tools like Axeptio Privacy Consent App essential for compliance.
Key Steps:
With increasing privacy concerns, relying solely on third-party cookies is no longer viable. Implementing first-party tracking solutions ensures data accuracy while maintaining consumer trust. Businesses investing in ethical data collection will future-proof their marketing efforts.
Before launching UGC campaigns, define what success looks like. Are you focused on brand awareness, engagement, or direct conversions?
Goal Types:
Lack of clear objectives leads to ineffective campaigns. By setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals, brands can better measure and optimize influencer collaborations.
UGC influence extends beyond measurable clicks (e.g., private shares, DMs) also drives brand growth.
How to Measure ROI:
Dark social is often overlooked but can be a goldmine for organic reach. Brands should encourage direct sharing by using shareable links, QR codes, and exclusive incentives for customers who refer friends via private channels.
With users scrolling miles daily, the first 3-5 seconds of a video are crucial. A great hook stops scrolling and drives deeper engagement.
Proven Hook Strategies:
Captivating visuals, engaging questions, and storytelling elements help hooks stand out. Testing different hooks across platforms allows you to refine your approach based on performance.
UGC isn’t just about content—it’s about building communities around your brand.
Ways to Build a UGC Community:
Strong brand communities create powerful network effects, turning customers into loyal advocates. Encourage two-way interactions by responding to comments, hosting Q&A sessions, and engaging with user posts.
UGC shouldn’t stop at acquisition—engage customers after they buy to turn them into brand advocates.
Post-Purchase UGC Tactics:
A seamless post-purchase experience fosters repeat purchases and organic word-of-mouth. Brands that nurture post-purchase relationships see higher lifetime customer value (LTV).
Maximize your UGC by repurposing high-performing content across different channels and formats.
How to Repurpose UGC:
Content has a longer lifespan than many brands realize. Scheduling periodic re-shares and remixing past content keeps engagement high while saving on production costs.
As eCommerce sales continue growing, investing in UGC-driven strategies will be essential for success. Whether you're a DTC brand, Shopify seller, or service provider, prioritizing creator-led content can transform your marketing efforts.
At Chasing Creative, we help brands like yours connect with UGC creators to drive engagement and sales. Let’s turn authentic storytelling into scalable growth.
From projects large to small we are here to serve you so you can
focus on what matters most.